Terms of Service

These Terms of Service (the “Terms”) govern your use of Compose PDF (the “Service”), operated by Eedge, Inc. (“we”, “us”). Our registered address and telephone number are disclosed without delay on request — see the commercial transactions notice. By creating an account or using the Service you agree to these Terms. If you are agreeing on behalf of an organization, you represent that you are authorized to do so.

1. The Service

The Service lets you design document templates, publish them as versions, and render PDF documents from those versions through a web interface and an HTTP API. We may add, change or remove features; where a change materially reduces functionality you rely on, we will give reasonable notice.

2. Accounts and organizations

You need an account to use the Service. Work is held in organizations, and each organization has its own members, templates, API keys and billing. You are responsible for the accuracy of your account details, for the activity of everyone you invite, and for keeping credentials — passwords and API keys — confidential. Tell us promptly if you believe a credential has been exposed; API keys can be revoked or rotated at any time from the settings screens.

One account may own a single organization on the free plan. Creating additional organizations requires a paid plan for at least one of them.

3. Plans, fees and taxes

Paid plans are billed in advance on a recurring basis through our payment processor, monthly or yearly as you choose at checkout. Prices are shown on the pricing page. Prices in Japanese yen include Japanese consumption tax; prices in US dollars exclude sales tax, which is calculated at checkout where applicable. You remain responsible for any other taxes, duties or withholdings that apply to you.

Plan changes, cancellations, payment methods and invoices are managed through the billing portal. Cancellations and downgrades take effect at the end of the current billing period — including on plans that include a dedicated rendering server, where the server remains available until that date and is then withdrawn. Unless required by law, fees already paid are non-refundable, and cancelling stops future charges rather than refunding past ones. If a payment fails we may retry it; we will not immediately withdraw access while a retry is in progress.

Paid plans render an unlimited number of documents. They are subject to the rate limits published for each plan — how many renders may run at once, and how many pages may be rendered per minute. Those figures are ceilings, not performance guarantees: they state the most we will accept from you at a time, and they are not a commitment to any rendering speed or throughput. Requests over a limit are refused with an HTTP 429 or 413 response and may be retried; nothing you have stored is deleted because of it.

The free plan does not include API rendering or published rendering endpoints. It covers use of the editor, including previewing and exporting documents in your browser.

4. Your content

“Customer Content” means everything you or your organization put into the Service: templates, data, images, fonts you upload, base PDFs, and the documents rendered from them. As between you and us, Customer Content is yours. You grant us a limited, worldwide, non-exclusive licence to host, process, transmit and display it strictly to operate the Service for you — for example, to lay out a document or restore a backup.

You are responsible for having the rights to the Customer Content you supply, including fonts and images, and for its lawfulness.

5. Acceptable use

You must not use the Service to:

• break the law, infringe someone’s rights, or help someone else do either;
• produce documents intended to deceive about their origin — invoices, receipts, statements or official records purporting to come from a person or organization you do not represent;
• send unsolicited bulk email through the delivery features, or send to recipients who have not agreed to hear from you;
• probe, overload or circumvent the Service’s limits, including by creating multiple accounts to obtain additional free allowances;
• upload malicious code, or attempt to access another organization’s data.

6. Connected data sources

You may connect external sources such as a spreadsheet or database. Connections are read-only: we do not write back, and we do not keep a copy of the rows. Data is read at the moment a document is rendered or previewed and is not retained afterwards, except as it appears in documents that are produced. If the source is unavailable, rendering fails rather than silently using older data. You are responsible for the access you grant and may revoke it at any time.

7. Availability and support

We aim to keep the Service available but do not promise uninterrupted operation. Maintenance, third-party outages and factors outside our control can interrupt it. Support is provided through info@composepdf.com on the terms of your plan; no specific response time is guaranteed unless separately agreed in writing.

8. Suspension, termination and deletion

You may stop using the Service and delete your organization at any time. Deleting an organization cancels its subscription immediately without a refund and revokes its API keys. The organization can be restored for a limited period — the current window is 30 days — after which its data and stored documents are permanently erased. Its public URL identifier remains reserved and is not reissued to anyone else.

We may suspend or terminate access if you materially breach these Terms, if required by law, or if your use threatens the Service or other customers. Where circumstances allow, we will give notice and an opportunity to fix the problem first.

9. Members and seats

Plans that allow colleagues are charged per seat. If your plan’s seat count is reduced, we do not remove anyone who already has access; instead, new invitations are refused until the seat count and the membership agree. You remain responsible for removing people who should no longer have access.

10. Confidentiality and publicity

We will not disclose your Customer Content except as needed to run the Service, as you direct, or as required by law. We will not use your name or logo as a reference without your written permission.

11. Disclaimer

Except as expressly stated, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including fitness for a particular purpose, merchantability and non-infringement. You are responsible for verifying that documents produced by the Service are correct before you rely on them or send them to anyone.

12. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability arising out of or relating to the Service is limited to the amount you paid us for the Service in the twelve months before the event giving rise to the claim. Nothing here limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

13. Indemnity

You will defend and indemnify us against third-party claims arising from your Customer Content or your use of the Service in breach of these Terms, except to the extent the claim arises from our own breach.

14. Changes to these Terms

We may update these Terms. If a change is material we will give reasonable advance notice by email or in the Service. Continuing to use the Service after a change takes effect means you accept the updated Terms; if you do not, you may stop using the Service and cancel.

15. Governing law and disputes

These Terms are governed by the laws of Japan, without regard to conflict-of-law rules. The Kushiro District Court has exclusive jurisdiction as the court of first instance, except that either party may seek injunctive relief where necessary to protect its intellectual property. Mandatory consumer protections in your country of residence are unaffected.

16. General

These Terms, together with the Privacy Policy, are the entire agreement between us about the Service. If a provision is unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale of assets.

17. Additional legal information

Information required under the Act on Specified Commercial Transactions of Japan — the seller, how payment is taken, and how to cancel — is published separately on our commercial transactions notice.

18. Contact

Questions about these Terms: info@composepdf.com. Our postal address is disclosed without delay on request.